Membership & Services
A clear membership model with more time, more access, and a doctor who truly knows you.
Invest in the Kind of Care That Invests Back in You
Your membership with West Side Concierge Medicine includes comprehensive access to Dr. Peiffer’s personalized care, featuring:
Unlimited office visits with no copays
Virtual consultations when needed
Direct follow-up communications
Review of test results and treatment plans
Coordination with specialists
Menopause and perimenopause symptom management
24/7 direct access to Dr. Peiffer through secure messaging, phone, or email
Your membership at West Side Concierge Medicine is an investment in more personalized, more accessible care.
Just like a wellness or fitness membership supports your long-term health, this model is designed to support your full healthcare journey—offering the time, access, and continuity you need to stay well.
Whether you’re managing a new diagnosis, navigating midlife changes, or simply looking for more proactive preventive care, you’ll have direct access to Dr. Peiffer when it matters most—without the delays or disconnects of traditional care.
For transparency: Membership does not cover the cost of labs, imaging, or outside specialist care. These services are billed separately through your insurance or the provider. More details can be found in our FAQ.
By structuring care this way, we remove the friction—no rushed appointments, no weeks-long waits, no surprise bills. Just thoughtful, relationship-based care focused on you.
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$2750/Annually
At West Side Concierge Medicine, your care begins with a deeper look into you—your history, your risks, your goals, and your everyday life. Dr. Kelli Peiffer takes time to understand the full picture, including mental and physical health, sleep quality, lifestyle factors, chronic conditions, and family history.
Your visits go beyond symptom management to include proactive discussions about long-term wellness, early detection, and personalized strategies for prevention.
With longer appointments and direct access to Dr. Peiffer, you get the kind of relationship-based care that helps you stay ahead of illness—not just respond to it.
Adult Membership Includes:
Direct access to Dr. Peiffer via phone, text, or secure digital communication—day or night
Personalized prevention plans tailored to your health history, lifestyle, and goals
Expert management of perimenopause and menopause symptoms, with evidence-based hormonal and non-hormonal treatment options
Proactive support for nutrition, stress, sleep, and behavior change
Care coordination with specialists, imaging, and labs—handled by our office to reduce your stress
Longer, unrushed appointments with time to talk, plan, and be fully heard
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$2500 Annually
When your spouse joins your membership at West Side Concierge Medicine, they receive the same elevated, relationship-based care that you do—tailored to their unique health goals, risks, and lifestyle.
As a member, your spouse will benefit from:
Same-day or next-day appointments for urgent or routine needs
Unlimited visits with time to talk through every concern
Direct access to Dr. Peiffer via text, phone, or secure messaging
A personalized care plan that supports long-term health, prevention, and wellness goals
Expert support for perimenopause and menopause symptoms, including personalized hormonal and non-hormonal treatment options
Whether managing chronic conditions or staying ahead of future risks, your spouse will have a physician who truly knows them—and is just a call or message away.
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$1250 Annually
Adding your child (age 18 and under) to your membership at West Side Concierge Medicine gives them access to the same attentive, relationship-based care that defines Dr. Peiffer’s approach.
Whether it’s routine care, health concerns, or preventive guidance, your child will have a trusted family physician who knows their history and is available when you need support.
Dr. Peiffer provides age-appropriate family medicine with a focus on prevention, early detection, and whole-family wellness—ensuring your child’s care is proactive, thoughtful, and easy to access.
Dependent child membership includes:
Same-day or next-day appointments
Unlimited in-person or virtual visits
Direct communication with Dr. Peiffer
A personalized approach to ongoing care and preventive planning
This membership gives families peace of mind and children the consistent, compassionate care they need to thrive.
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$2000 Annually
West Side Concierge Medicine offers an independent membership option for patients 18 and under who are not enrolled as part of a parent or guardian’s plan. Whether your child needs a dedicated physician for routine care, preventive health, or ongoing support, Dr. Kelli Peiffer provides personalized, relationship-based family medicine tailored to their age and needs.
With same-day access, longer visits, and direct communication, your child or teen will receive attentive care from a physician who truly knows them—and is available when it matters most.
Independent Child Membership Includes:
Same-day or next-day appointments
Unlimited in-person or virtual visits
Direct communication with Dr. Peiffer via phone, text, or secure messaging
Personalized care plans that grow with your child’s needs
Guidance on preventive care, vaccinations, mental health, nutrition, and more
Support managing chronic conditions or specialist referrals when needed
This membership is ideal for families who want reliable, connected care for their child or teen—without navigating insurance networks or waiting weeks for an appointment.
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$125/Visit
For children of established members, West Side Concierge Medicine offers limited urgent visits when your child needs care quickly and their pediatrician or primary care provider isn’t available. These visits are designed for one-time, urgent concerns—such as minor illnesses, injuries, or other same-day needs.
Examples of visit types may include:
Sore throat or suspected strep
Ear pain or possible ear infection
Fever, cough, or cold symptoms
Minor rashes or skin irritation
Simple injuries (scrapes, sprains, minor cuts)
Please note: This service is a convenience for members and is not intended to replace your child’s primary pediatric care.
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$425 for 60-90-minute Visit
This one-time, 60-90-minute consultation is designed for women seeking expert guidance on specific health concerns—whether you’re navigating perimenopause, exploring hormone therapy, or just need clarity around your options. Dr. Peiffer brings advanced training in midlife women’s health and menopause care to the table, offering personalized, evidence-based support in a space that feels unrushed, validating, and deeply informed. Perfect for women who may not need a full membership but want thoughtful, expert input on their health journey.
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$650 (includes initial 60–90 minute consultation and one 30-minute follow-up visit)
This bundle is designed for women who want not only an in-depth consultation but also dedicated follow-up support to ensure their care plan is fully personalized and effective.
Your initial 60–90 minute consultation offers the time and space to talk through your health history, current symptoms, and long-term goals. Whether you’re navigating perimenopause, considering hormone therapy, or exploring options for symptom relief, Dr. Peiffer brings advanced training in midlife women’s health and menopause care to provide evidence-based recommendations in a supportive, unrushed setting.
The 30-minute follow-up visit gives you the opportunity to review lab results, discuss progress, adjust treatment plans, or get answers to any new questions that may have come up. This added step ensures your care doesn’t stop at the consultation—it evolves with you, giving you confidence and clarity as you move forward.
This package is ideal for women who want both the comprehensive insight of a full consultation and the reassurance of a second touchpoint to fine-tune their care plan.
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$95/Visit
Getting ready for the season? Dr. Peiffer offers comprehensive sports physicals to ensure your child is healthy and cleared to participate in organized school or team athletics. This visit includes a full medical history review, physical exam, and the necessary documentation required by most athletic programs. It’s a great opportunity to check in on your teen’s overall health—and send them onto the field with confidence.
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Contact for Pricing
Feel refreshed and confident with personalized aesthetic treatments, including Botox®, Dysport®, and dermal fillers. Whether you’re smoothing lines, softening expressions, or restoring subtle volume, Dr. Peiffer takes time to understand your goals and craft a treatment plan that enhances your natural beauty—never masks it. Every visit is grounded in clinical expertise, safety, and a desire to help you look (and feel) your best.
Members receive these services at a discounted rate.
What Makes Concierge Medicine Different
Dr. Kelli Peiffer launched West Side Concierge Medicine with a clear goal: to create a more personal, connected healthcare experience—one where time, trust, and thoughtful care come first.
In a system where patients often feel rushed or overlooked, Dr. Peiffer offers something different: a return to true relationship-based medicine. Her practice is built around getting to know each patient as a whole person—not just a list of symptoms.
She takes time to listen, understand your story, and design care plans that support your overall wellbeing. Whether you’re managing chronic conditions, navigating midlife changes, or simply looking for a more proactive approach, Dr. Peiffer partners with you every step of the way.
By keeping her patient panel small, she ensures real access and continuity—offering same-day or next-day visits, longer appointments, and direct communication when you need it. The result is more meaningful care, deeper connection, and a physician who’s truly invested in your long-term health.
Discover Healthcare That Puts You First
Join West Side Concierge Medicine and take the first step toward truly personalized, relationship-based care.
Frequently Asked Questions
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Concierge Care is an enhanced access plan for patients who prefer a premium healthcare product. Patients with Concierge Care pay an annual fee (or monthly payments) that covers their membership in the practice, as well as all office visits, and an annual physical exam. In addition, Concierge Care patients have direct 24/7 cell phone and email access to their designated, personal physician.
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The model benefits both patients and physicians. The practice accepts fewer patients so our providers can develop stronger relationships with patients, allowing for a more comprehensive, personalized approach. Patients can see their physician, or one in the practice, the same day an urgent appointment is needed. Typically, patients in a Concierge practice have better health outcomes and are more satisfied. The bottom line is that by offering a concierge membership plan, we increase the amount of time we spend together because we see fewer patients in a day. We provide greater personalized care, serve as your advocate, and decrease healthcare costs overall.
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Concierge Care is an alternative payment model to insurance, so our office does not file insurance claims for you. You may be able to submit claims to your insurance directly for some visits if your insurance plan offers out-of-network benefits. If you have a Health Savings Account (HSA), you may be able to submit invoices for reimbursement.
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Our providers are considered non-participating providers of Medicare. However, all of our providers can refer to specialists, hospitals and imaging facilities. If a patient has a managed care plan or Medicare, those visits, hospital stays, and imaging are typically covered by your insurance (unless you have a Medicare Advantage HMO or Medicaid).
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Email and cell phone access are available through our Concierge Care plan, as concierge patients pay a premium price for direct access.
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Yes, we will be able to access your medical records through an HIC (Healthcare Information Exchange) through our online electronic medical records system.
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Yes. We strongly recommend you carry health insurance to help with costs for services not associated with the practice.
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We can coordinate your visit to a specialist in your insurance network, and they will bill your insurance.
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We are different in that neither the practice nor the patient is burdened by insurance. Many “boutique” practices charge significantly higher fees, from $3,000 to over $10,000, and still bill insurance at the much higher, insurance contracted rates. The patient is still subject to visit restrictions, insurance denials, high deductible charges, etc.
Our practices go above and beyond the traditional primary care practice in education to specialize in women’s healthcare. We built care for women, designed by women.
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No. Our membership fees, as well as all ancillary offering fees, are available upon request. Since we do not participate in insurance billing we are able to secure contracted rates for items such as labs and pharmaceuticals at a much lower rate. These rates are often up to 90% lower than what you would pay utilizing your insurance coverage.
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We think of "virtual visits" as a supplement to good primary care—not a replacement for in-person care. The office can offer these visits in some circumstances when appropriate. Patients who would like to request a visit should contact the office for prior approval. In cases where a physical exam is necessary, we reserve the right to recommend a traditional clinic visit.
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Our practice does have some vaccines that we can provide at a discounted rate. For patients seeking to have those vaccines covered by insurance, we are happy to provide a prescription to have vaccines administered at a local pharmacy when possible.
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You have several options:
We can direct you to an outside lab, and charges can be billed to your insurance.
If appropriate, we can draw labs in the office and send them to the lab to bill your insurance.
We can draw the labs in the office and bill the patient directly at a discounted price if appropriate.
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No. Direct primary care means you have a direct financial relationship with the practice, so membership fees are not eligible for insurance reimbursement. You can use your HSA or FSA for visit-related fees, such as an office visit or blood work.
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No. It is currently not deductible at this time. However, there continues to be a push nationally and at the state government level to allow for tax deductions for Direct Primary Care fees.
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We ask that patients participate in their membership plan for a minimum of 6-months. After that 6-month period, if you feel that the practice isn’t a good fit for you, you can cancel with a 30-day written notice. Any fees for that month will be prorated to the cancellation date.
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Yes. Practices have a limited capacity for patients, but if there is availability, a patient may rejoin the practice.